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Terms of Use

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These Terms of Use (“Terms”) govern your use of the Intraflow Pty Ltd website and services. By accessing or using our website, you agree to these Terms.

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1. General Information

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This website is operated by Intraflow Pty Ltd (ABN: 54 692 507 921), trading as “Intraflow” in New South Wales, Australia. The information on this website is general in nature and is not professional, business, financial, or legal advice.

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2. Use of the Website

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You agree not to:

  • Misuse the website;

  • Attempt to disrupt or compromise security;

  • Copy or redistribute website content without permission;

  • Introduce harmful code (e.g., malware).

We may suspend or block access if misuse is detected.

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3. Intellectual Property

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All website content (text, logos, graphics, layouts, software) is owned by Intraflow or its licensors. You may view the website for personal or business use, but you must not copy, reproduce, or republish content without written permission.

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4. Artificial Intelligence (AI) Automation, Generative AI and Third Party AI Tools

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Intraflow provides automation, optimisation, and advisory services that incorporate Artificial Intelligence (“AI”), including generative AI models and other automated systems made available by Third Party providers (“AI Platforms”). These may include, but are not limited to: OpenAI (ChatGPT), Anthropic (Claude), Google AI, Meta AI, Microsoft Azure AI, and other comparable services.

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By using our services, you acknowledge and agree that:

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  1. Third-Party Infrastructure
    AI outputs, analysis, or automations may be generated using Third Party infrastructure not controlled by Intraflow. Intraflow does not warrant the availability, performance, security, or accuracy of any Third Party AI providers.

  2. Accuracy & Reliability Limitations
    AI systems may:

    • Generate incorrect, incomplete, or misleading information;

    • Hallucinate or fabricate data;

    • Produce biased or inconsistent results;

    • Change behaviour without notice due to provider updates.

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You must independently verify AI outputs before relying on them for business decisions, compliance, or operational use.

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  1. Client Responsibility for Input Data
    You are responsible for ensuring that any data provided to Intraflow (including data intended for use within AI models) is:

    • Lawful to use;

    • Not in breach of confidentiality obligations;

    • Free from third-party intellectual property claims;

    • Non-sensitive unless explicitly agreed in writing.

  2. Data Transfer & Storage by Third Party AI Providers
    Depending on the AI Platform used:

    • Data may be transmitted or stored outside Australia;

    • Privacy and retention practices may vary;

    • Platforms may update their terms without notice to Intraflow.

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Intraflow will take reasonable steps to comply with privacy requirements but cannot control how Third Party AI platforms process or retain data.

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  1. No Warranty for AI Outputs
    To the maximum extent permitted by law, Intraflow:

    • Provides AI functionality “as-is”;

    • Does not guarantee outcomes, accuracy, suitability, or correctness;

    • Excludes liability arising from reliance on AI-generated outputs.

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This does not limit your rights under the Australian Consumer Law.

  1. Appropriate Use of AI Solutions
    You must not use AI outputs for:

    • Medical, legal, or financial advice;

    • High-risk decision-making without human oversight;

    • Unlawful, discriminatory, or harmful purposes.

  2. Security & Confidentiality Considerations
    While Intraflow uses reasonable security safeguards, we cannot guarantee:

    • That third-party AI platforms will not store data;

    • The internal security measures of external AI providers;

    • The prevention of all data breaches or cyber incidents.

  3. Indemnity for AI-Related Use
    You indemnify Intraflow against losses arising from:

    • Your misuse of AI outputs;

    • Your unlawful or inappropriate use of data in AI systems;

    • Your failure to validate or review AI-generated results;

    • Instructions you provide that lead to processing of personal or sensitive data by Third Party AI systems.

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You acknowledge that AI systems are emerging technologies and accept associated limitations and risks.

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5. No Guarantees of Uninterrupted Service

We do not guarantee that the website or services will always be available, error-free, or free from interruptions.

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6. Limitation of Liability

To the maximum extent permitted by Australian law:

  • We exclude all warranties not expressly stated;

  • We are not liable for any loss arising from use of the website;

  • We are not liable for business decisions made using AI outputs;

  • We are not responsible for Third Party platform failures.

Nothing in these Terms limits your rights under the Australian Consumer Law (ACL).

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7. Third Party Links

Our website may contain links to external websites. We are not responsible for the content or policies of those sites.

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8. Privacy

Use of this website is also governed by our Privacy Policy, available on the same website.

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9. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Disputes will be handled in NSW courts or tribunals.

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10. Contact Us

For questions about these Terms, email: admin@intraflow.com.au

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11. Changes to This Policy

We may update this Policy from time to time. The latest version will always be available on our website.

 

Last revised:  January 2026
Intraflow Pty Ltd (ABN: 54 692 507 921)

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